Can't charge

[bezzmond]

This week I have upgraded my MG4 to the MGS5 but I'm having issues getting the car to charge.
I have a ZAPPI charger and am using Octopus Intelligent GO.

When i plug the car in, the zappi says "waiting for surpless" and is on the eco+ setting. The Octopus app sets up a shedule as it should but when the time comes nothing happens. The zappi still says waiting for surpless and has a pink light.

I have noticed that when i connect the charger to the car there is a message on the dash that says connecting and i dont see a connected sign at all so not sure if this has anything to do with it.

Please help! this is driving me insane! I am a driving instructor and really need this to work

 

[salty]

To the forum.

 

[5teep]

This week I have upgraded my MG4 to the MGS5 but I'm having issues getting the car to charge.
I have a ZAPPI charger and am using Octopus Intelligent GO.

When i plug the car in, the zappi says "waiting for surpless" and is on the eco+ setting. The Octopus app sets up a shedule as it should but when the time comes nothing happens. The zappi still says waiting for surpless and has a pink light.

I have noticed that when i connect the charger to the car there is a message on the dash that says connecting and i dont see a connected sign at all so not sure if this has anything to do with it.

Please help! this is driving me insane! I am a driving instructor and really need this to work

It might be that the car is hibernating by the time the charging is due to start (and doesn't wake up). Can you use the car's scheduling instead of the Zappi's ?

 

[bezzmond]

It might be that the car is hibernating by the time the charging is due to start (and doesn't wake up). Can you use the car's scheduling instead of the Zappi's ?

Someone has said that the mgs5 is not compatible with octopus intelligent go so have to use the zappi. Not sure how accurate that is

 

[Pete G]

Try switching the zappi onto either Eco mode or Fast mode.
Eco plus mode is designed to only use excess solar input, on a solar setup the current clamp is on the solar input side of the inverter and only when there is excess power coming in from solar panels will it switch on and charge the car.
Go into your settings on the Zappi and change the default setting to either Fast or Eco mode .
good luck
Pete

 

[bezzmond]

It was on fast before and seemed to charge immediately upon plugging it in. Others said I had to have it on eco+ for me to be able to use octopus intelligent go. Is that correct?

 

[Porsche944]

As I understand it the S5 doesn't work with OIG.
You will have to use the scheduled charging in the MG app and set that up for start stop times.