ChargePlace Scotland now operated by Swarco?

[Dave S]

The long awaited transfer of operator of ChargePlace Scotland to Swarco was planned to take place this week.

Does anyone know if it went ahead successfully. I can't see any updates, and the ChargePlace Scotland website looks pretty much the same.

What changes might I expect to see? I'm pretty positive about the change over as I had reached the opinion that any new operator can only bring improvements!!

 

[Archev]

Yep I’ve not seen anything either. I expected some kind of statement somewhere.

 

[jamesie]

Not seen anything. Charged up on Tuesday using my CPS rfid card as normal.

 

[macd2401]

Same here. Charged yesterday and today, nothing different from normal.

Did get the emails from them a few weeks ago saying to log into their website, but I've never managed it so far ?‍ kept giving a 404 error.

 

[Iain]

No problem charging with my RFID card but unable to login to the site. Three password resets required to access my data.

 

[bloggsy]

No problem charging with my RFID card but unable to login to the site. Three password resets required to access my data.

Yeah, I tried as well and ended up phoning them. The guy said that they're still handing over and to try the website again on Monday!

Cheers

Bloggsy

 

[macd2401]

Just got my email to accept Ts&Cs, now waiting on the link to log in.

 

[5teep]

The website is probably being hammered during daylight hours. Did my pass reset just now in a couple of minutes.

The only changes we should see are a 'hopefully' better service and more knowledgeable staff, and the new App in a few days.

 

[EV Oil Worker]

While they keep saying that the app is not yet available, I have downloaded it and it looks functional.

ChargePlace Scotland - Apps on Google Play

Find stations and Charge your EV with the ChargePlace Scotland

play.google.com

I am able to log in and it gives the option to "start charge". I just haven't actually tried yet.

 

[5teep]

mmm that link fails (

 

[EV Oil Worker]

Ok, they must have pulled it after I downloaded it.

 

[AdeB]

What I haven’t been able to find any mention of is whether CPS chargers will now accept a SWARCO RFID card. Does anyone know?

 

[5teep]

What I haven’t been able to find any mention of is whether CPS chargers will now accept a SWARCO RFID card. Does anyone know?

If you mean a Swarco e-connect card then no they won't.
E-connect is a separate network mainly in England owned by Swarco.

 

[SteveIsGreen]

Looks like we both posted a thread on this subject within minutes of each other, LOL Great minds
But I put it in the wrong Forum.... MG ZS instead of General. I don't post a lot lol.

I reading intensely people

 

[AdeB]

If you mean a Swarco e-connect card then no they won't.
E-connect is a separate network mainly in England owned by Swarco.

Typical. So the industry has missed yet another opportunity to make life simpler for EV users, by slimming down the numbers of networks, cards and apps needed to ‘refuel’ EVs.

 

[5teep]

The industry is moving to contactless payment for all chargers, in fact all new chargers must be fitted with contactless readers.
Bp/cyc were not set up to utilise them so on chargeplace Scotland units they have been disabled.
I believe Swarco are able and intend to activate this feature at some point once the network is stable which will make things easier for everyone.

 

[AdeB]

The industry is moving to contactless payment for all chargers, in fact all new chargers must be fitted with contactless readers.
Bp/cyc were not set up to utilise them so on chargeplace Scotland units they have been disabled.
I believe Swarco are able and intend to activate this feature at some point once the network is stable which will make things easier for everyone.

So ‘the industry’ keeps saying. But in practice, the contactless option is often riddled with bugs while an RFID always seems to work first time.

Funny, that ?

 

[jamesie]

The Password Reset function is a mess. I managed to change my Swarco password but not my Chargeplace Scotland password. Pages start off as CPS but then the reset password link goes to Swarco!

Have messaged them....lets see if they respond!?

 

[Iain]

Good luck Jamesie. Let us know how you get on.

 

[jamesie]

Good luck Jamesie. Let us know how you get on.

As expected I am still awaiting their speedy reply!