First car issue !

[Don H]

So - we were going from our house to Lincolnshire today so last night I plugged the car in to charge. The charger kept failing showing “ error”. I assumed it was my charger and decided to charge on the road.
So we left home and I stopped at a fast charger only to find the car would not charge. To cut a long story short, the AA couldn’t sort it so we had to get the car home before the charge ran out. Car sitting on the drive and hopefully will be recovered tomorrow. Happy new year all !

 

[MG Clive]

Not good Don, It'll be interesting to see how 'on the ball' MG are with this one.

 

[BigBear]

Sorry to hear that Don - just as an off the wall suggestion, have you tried sitting in the drivers seat, foot on the brake and then pressing in both the steering wheel buttons/scroll wheels until the system reboots? Then exit, plug car in, then lock and see if that makes any difference and if it starts charging?
Only grasping at straws for you, but was thinking what would I try if I was in your situation?

 

[MikeJS]

So - we were going from our house to Lincolnshire today so last night I plugged the car in to charge. The charger kept failing showing “ error”. I assumed it was my charger and decided to charge on the road.
So we left home and I stopped at a fast charger only to find the car would not charge. To cut a long story short, the AA couldn’t sort it so we had to get the car home before the charge ran out. Car sitting on the drive and hopefully will be recovered tomorrow. Happy new year all !

Sorry to hear that. Had you tried DC Rapid charging previously?

 

[Don H]

Hi all so..
Tried both wheels on steering wheel - reboot no change.

Yes have charges on DC before without issue.

AA could not find the problem, his laptop had not got diagnostic for im6.
AA disconnected the battery to ensure full reset/ no change. The car for some reason will not allow charging.

I will be back home tomorrow afternoon and will speak to local MG dealership. AA have said that if they can’t fix on the day I should ring them and they will arrange a car during the time off Road.
I’ll keep you all informed on progress.

 

[tsedge]

In case it is relevant, where was the last place you DC charged?

 

[Don H]

It was an osprey site that failed ( but also the night before on the home charger)

 

[MSvirus]

Clearly a case of needing to read out the fault codes. To get that properly done there is probably a need for a MG dealer to read out, as most people will not have the equipment needed to pull out useful information on your new car. Sounds like it is needed sooner than later.