Hive EO mini 3 & MG4 charging issues

[fred12345]

Considering EO Mini Pro 3 with Hive and British Gas. Any comments on how reliable and good deal this is and how is the app? Any good? Any comments on solar with this, also considering adding solar somewhere down the line ...
Using 3 pin charger so far with BG as their dual fuel tariff was the cheapest overall...

 

[siteguru]

Given their propensity to (quite quickly) drop support for earlier models I'd want to be assured that this EVSE really was the best fit for my needs.

 

[Exdro]

I'm afraid I can't help but would be interested in hearing how you get on and welcome to the wacky world of MG ?

We have a new MG4 Trophy and perhaps unwisely went for the EO Mini Pro 3 charger as it compatible with Hive and we have loads of gadgets on Hive.
Having no end of charging issues.
The charger keeps going into fault after charging.
The car won’t accept a charge unless we tell it to on the MG4 app.

So:
How do we get the MG4 to accept a charge once the charger is ready and all cables are connected?

Has anyone else got the EO Mini Pro 3?
I’m about to start formal complaints with Hive around the fact it is so temperamental.
Had the charger since Thursday (so day 4) and it has gone into fault status on every day so far.

 

[Exdro]

I had an EO Mini Pro1 charger for my first MG ZSEV. It failed catastrophically after three years. There is NO support from EO and I was advised that it was now obsolete and irreparable. I took them to the small claims court and they settled the day before the case was due to be heard. Avoid EO if you possibly can. Please read the trip advisor reports. They show what a shambles of a company they are. I am surprised that they're still in business.