Locked in my MG4 & unable to escape - Serious Safety Issue

[Ayoull]

Could it be that they shave not yet updated the website? Just a thought.

Possibility I guess as can take a day or two for MOT details to update at times

 

[Simler51]

Ayoull you could well be right so piece of advice is when you take you car for any updates take both keys along with you they may not need them but they might take a look at this video from around 2 years about 4:25 into it chap took is car quite away for a update on a ZS and they could do it has he only had 1 key so be sure to take both keys you might need them
Les

Wow - Les that is a very interesting video- I would never think to bring both sets of keys - thanks for finding it. End note: at least he is still enjoying his car.

 

[Les burrows]

Nice to know I come in useful sometimes now oh yeh Train.
Les

 

[Simler51]

Nice to know I come in useful sometimes now oh yeh Train.
Les

?

 

[Ian Key]

Hello guys.
Please forgive me if this as been posted in earlier posts, the thread is too big to read through it all.

I am writing this because an acquaintance of mine told me that he had a government letter last week for a safety recall of some MG 4's,
Mainly because of people getting locked inside and unable to operate the windows, hence the serious public safety, especially in an event of fire.

Have you received one too?

Perhaps he could send you a photo of the letter so you can see who it's from?

 

[Cocijo]

There is, but the deadlock inactivates the linkage. The deadlock should never ever be apparent to the owner and should only be active when the car is locked while you’re outside it. This is the crux of the fault. The key is misread and the car goes into theft mode.

Oh ok - I didn’t know the car actually had a manually activated latch. I understand now. The manual latch should of course override the electronics, but if that’s the case and a window is smashed when locked a thief could manually open the door.
This type of setup is not just on an EV or the MG but on ICE cars with a deadlock system too - so it’s a well known configuration.

 

[1MGEVUSER]

Perhaps he could send you a photo of the letter so you can see who it's from?

I'll let you know if he would do that.

 

[Splodgie]

Just back fro the dealer after having the recall dealt with . I was there for about 70 minutes so not too bad. The car feels no different and the MG app shows alerts for car starting and power steering only so i assume that's where the fix is.

 

[siteguru]

Obviously he should redact/mask his own personal details (including the vehicle reg / VIN as applicable).

 

[1MGEVUSER]

Yes, I explained that.

 

[Deleted member 11500]

So, I nipped out to Morrisons for some shopping, stopped the car, tried to open door, door would not open, horn started sounding for what seemed like a lifetime, it stopped.....then after a few seconds of bliss it started again. All sorts of random people were looking at me and the car, wondering what on earth was happening. After about 10 minutes I decided to make the long journey to the back of the car, it was dark, scary (and now I know how those kids felt in that cave a few years back)! Finally I made it to the back of the car, scared, tired and cold, I made my escape. There was sort of a welcome party for me, including one man who was going to buy an MG4...heaven knows why he has changed his mind now, but after listening to my escape story he has.

The worst part of this is the fact that the horn sounds...it's as if MG wants the whole world to see as you make your escape....it's just so undignified!

Oh well, it goes in for the update next week now...does anyone know if it actually works?

 

[Ayoull]

So, I nipped out to Morrisons for some shopping, stopped the car, tried to open door, door would not open, horn started sounding for what seemed like a lifetime, it stopped.....then after a few seconds of bliss it started again. All sorts of random people were looking at me and the car, wondering what on earth was happening. After about 10 minutes I decided to make the long journey to the back of the car, it was dark, scary (and now I know how those kids felt in that cave a few years back)! Finally I made it to the back of the car, scared, tired and cold, I made my escape. There was sort of a welcome party for me, including one man who was going to buy an MG4...heaven knows why he has changed his mind now, but after listening to my escape story he has.

The worst part of this is the fact that the horn sounds...it's as if MG wants the whole world to see as you make your escape....it's just so undignified!

Oh well, it goes in for the update next week now...does anyone know if it actually works?

Did you try the lifting your bum out of your seat trick that seems to have worked previously?

And did you have the invalid key detected message in your display?

 

[Rip Van]

Not that it’s relevant- you could not remote lock my Yaris with the key inside the car - the system automatically unlocks the doors after you press lock. I know this system is entirely different but it shows there the car is aware of key inside.

Same happens with my Suzuki Vitara. I'm a regular GOM when we get out and "she" has left her key inside.?

 

[Tig170]

 

[Deleted member 11500]

I didn't know about the lifting off of the seat thing and to be honest, I didn't see the message on the screen.

 

[FiFi]

Had my locking recall update on Thursday - it takes 2 hours. When I collected dealer said update complete and it did need to be done. Soo they can tell when they connect it up which cars have the locking defect - probably no surprise to anyone who has read my posts that Ta da! Mine did ??‍. Had that scenario additionally happened to me car would have been back on the forecourt for sure! Dealer 10/10 MG Nil. They need to wake up and not treat us like idiots!

 

[Lizzie]

Hi I’ve received a safety recall from MG for my 8 week old MG4, regarding the car locking and trapping people inside.
l

 

[Les burrows]

View attachment 14458

Our. Letter is the very same from Martin Seaton I wonder where Gary Smart gone.
Les

 

[Ayoull]

Our. Letter is the very same from Martin Seaton I wonder where Gary Smart gone.
Les

He's still there had an email off him last week.

He's customer service opposed to aftersales

 

[Simler51]

Our. Letter is the very same from Martin Seaton I wonder where Gary Smart gone.
Les

Probably locked in a car somewhere ?