MG EV 4

[Toadroy]

My 20 month old car won't open on both left and right sides when I press the door handle but opens when I press the key fob.Any easy solutions rather than taking it into the dealer.

 

[T1 Terry]

My 20 month old car won't open on both left and right sides when I press the door handle but opens when I press the key fob.Any easy solutions rather than taking it into the dealer.

Try spraying around the button with WD40 PTFE spray and see if that helps at all. Maybe water has somehow got to the contacts and is creating enough corrosion resistance to stop a clear pulse getting through to the sensor that triggers the lock release

T1 Terry

 

[siteguru]

OR .... your door buttons need replaced, which means replacing the handles (which then need to be painted to colour match the car). Should be a warranty job.

 

[Wizard of Oz]

It would seem strange that both buttons failed at the same time, wouldn't it? Or did they go at different times?

 

[Martinonline]

Had to take my car into the dealer the other day for them to agree the driver's door button not working.

I tried contact cleaner but I suspect the contacts are encased to be waterproof. I think using a freeing agent only helps if the door button fails to move when pressed.

 

[jamakr4]

Maybe disconnect the 12V battery for an hour - seems very unlikely that both fail at the same time

 

[EvTek23]

@Toadroy, had they worked previously?
Does the tailgate open ok with the keyless entry? Also, have you tried with your second key. It might be an issue with one of the keys. Is there any "smart key not detected" messages when you get into the car?
If you've tried all these these and it's all ok then it looks like the door switches have failed. Typically when they do this there is no mechanical feel to the door switch they just feel spongy.