Not how I thought today was going to pan out...

[Lovemyev]

Hv battery pack was removed, did some tests and some work on it...

That right there is the scary part and what interests me greatly !.
WHY did they remove it ( if they did ) and what did they actually do to the HV pack ?.
I would be extremely concerned at this point !.

 

[Deleted member 6309]

That right there is the scary part and what interests me greatly !.
WHY did they remove it ( if they did ) and what did they actually do to the HV pack ?.
I would be extremely concerned at this point !.

Tested some cells & possibly changed some?
What else could they do?

 

[Lovemyev]

I think the BMS is housed inside of the HV battery pack, so to gain access they need to remove the pack from the car.
I can only speak from my experience on our one of our VW PHEV models, when we requested to attend a allocated dealership in Manchester to have a VW recall.
Which involved having the HV pack REMOVED from the car and the case split to check for water ingress, on our 2015 VW Golf.
The dealership was visited by a team of EV Tech' trained to remove the battery and strip the case to check for water ingress and treat accordingly.
NOT your standard dealership function with the greatest of respect.
That is why I am questioning what has been done by this dealership.
I would expect the guys at Long Bridge will have the tools and knowledge to pull out a pack.
Normal dealer level ??????????.

 

[Deleted member 6309]

I think the BMS is housed inside of the HV battery pack, so to gain access they need to remove the pack from the car.
I can only speak from my experience on our one of our VW PHEV models, when we requested to attend a allocated dealership in Manchester to have a VW recall.
Which involved having the HV pack REMOVED from the car and the case split to check for water ingress, on our 2015 VW Golf.
The dealership was visited by a team of EV Tech' trained to remove the battery and strip the case to check for water ingress and treat accordingly.
NOT your standard dealership function with the greatest of respect.
That is why I am questioning what has been done by this dealership.
I would expect the guys at Long Bridge will have the tools and knowledge to pull out a pack.
Normal dealer level ??????????.

He said it got sent away?

 

[Lovemyev]

He said it got sent away?

Fine but do you think that your local dealership has the trained personal and special tooling required to disconnect, remove and then discharge the HV battery necessary before transporting that battery ?.
Not my local dealer thats for sure !.

 

[Deleted member 6309]

Fine but do you think that your local dealership has the trained personal and special tooling required to disconnect, remove and then discharge the HV battery necessary before transporting that battery ?.
Not my local dealer thats for sure !.

No "the car" got sent away didn't it?

 

[Lovemyev]

No "the car" got sent away didn't it?

Traveled "down south" I think ?.
sounds like they have fired the parts cannon at this poor guys car and STILL not resolved the issue, time for them to offer a replacement IMHO.

 

[N2STY]

On YouTube is an Australian guy stripping the battery I think the BMS was out side of the battery


I think the BMS is possible in this box unless it's the orange bit in battery

 

[Lovemyev]

On YouTube is an Australian guy stripping the battery I think the BMS was out side of the battery


I think the BMS is possible in this box unless it's the orange bit in battery
View attachment 14615

I watched that video as well !.
Maybe I should watch it again.

 

[Deleted member 6309]

I watched that video as well !.
Maybe I should watch it again.

Maybe the thread too ???

 

[Lovemyev]

Maybe the thread too ???

Agreed !.
But remember, that the man that never makes any mistakes, never does any work either .

 

[Tim Green]

My car went for service and first MOT on Tuesday. When I got it back I queried why there was no comment on renewal of AA. They said it was automatic when the car is serviced and the way to check is to ring the AA on number provided and ask. I have not done that yet....
MOT passed no comments. Mileage about 15000. They said the steering column u/j's are always checked as part of MOT.

 

[Deleted member 6309]

Agreed !.
But remember, that the man that never makes any mistakes, never does any work either .

I'm content to keep an eye on you for now but there comes a time...??

 

[macd2401]

Just off the phone to customer services. Was an oversight on the part of the service department and it's been updated. If memory serves, they were a bit harassed at the time but sorted now. Feel a bit bad now that someone got an arse chewing for it ?‍

I believe Longbridge did indicate a duff cell was the issue, and that's when they transported the car down. The local techs at Rutherglen are ok to remove the pack to check for water ingress, which they did during the last breakdown. The tech was going to change what I'm guessing was in that orange box, but MG decided to work on the cells instead.

 

[Deleted member 6309]

Just off the phone to customer services. Was an oversight on the part of the service department and it's been updated. If memory serves, they were a bit harassed at the time but sorted now. Feel a bit bad now that someone got an arse chewing for it ?‍

They'll be getting used to it, don't fret??

I believe Longbridge did indicate a duff cell was the issue, and that's when they transported the car down. The local techs at Rutherglen are ok to remove the pack to check for water ingress, which they did during the last breakdown. The tech was going to change what I'm guessing was in that orange box, but MG decided to work on the cells instead.

Hmmm ??

 

[macd2401]

Car is now on it's way back down to Longbridge...

 

[Deleted member 6309]

Car is now on it's way back down to Longbridge...

Sheesh...
Courtesy car?
Expenses tally?
??

 

[macd2401]

Courtesy car was supposed to be organised before now. Woman from Arnold Clark phoned earlier to confirm the car was heading down south, and asked if I was happy with the hire car. She wasn't happy to hear there'd been zero contact from the hire company...That's authorised directly from MG, so someone somewhere has majorly dropped the ball. ?‍

 

[macd2401]

The never-ending saga continues...

Car is back, and seems to be running OK for now (not getting my hopes up).

The dealer has once again been told nothing about what MG did to it down at Longbridge, nor have I.

There was no hire car this time, and no contact from MG or the hire car company.

Email is being drafted to MG customer services. I want to know what's been done (I'm thinking more cells have been swapped out once again), why there was no hire car, and what they're going to do in the way of compensation.

Patience is seriously starting to wear thin now.

 

[macd2401]

First long distance trip today, and it appears that half my battery up and left.

57 miles I got before the low battery warning kicked in. Even at 2.7 mi/kWh, that's way short. Battery only took 21 kWh to get back to over 80%