iSmart App - Not Binding - Help

Any ideas why the car tells me I’m bound, but the app says not? (It is the latest version)

Caddi said:

Any ideas why the car tells me I’m bound, but the app says not? (It is the latest version)

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Have you ever been bound in the app?

If you have make sure you are using the same login details that you first used. i.e. if you used your phone number to log in use your phone number not your email address and visa versa.

If you have never been bound in the app then the previous owner/user hasn't unbound themselves, in which case you need to email MG's customer services with a copy of the car's V5 (log book) and proof of ownership so they can reset the account.

WonkoTheSaneUK said:

Is your display set to "auto" or "dark" mode?
The 2nd (correct) code won't show if that's the case.

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I tried this but still dont get the 2nd code. Any ideas?

stuart mcinnes said:

I tried this but still dont get the 2nd code. Any ideas?

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I eventually got it working. Didnt realise that is was the screen with the 2 QR codes. I pressed the Connect Vehicle and scanned to right hand QR code, had to try and magnify it for it to work, then it asked me for a PIN.
Thanks for the whole thread on this