ismart app

Picture of 4 on the app has gone. Replaced by dotted outline of ZS? Anyone else have this?

Hi guys, The question is only for those that got their brand new MG in the last month or so. Did you (or still) experience any connection issues with iSmart app or activation of the Digital Key? The dealer said it's a known global issue and I don't trust his answer so much, so just wanted to...

Hi. Im an MG newbie. I bought my car in UK its a used ZS EV 2020. I cannot work out how to find the qr code to bind the ismart app. Ive attached pic of my infotainment screen. Any advice greatly appreciated. TIA

Does anyone know where there is a download of the navi manual on the ismart app please? It's not easy to use on a phone!!

My android app updated this morning. According to the app, the updates cover: New Models; New HVAC screen; and Contact details for after sales support. It did work after the update.

I’ve had my mg4 SE around a month now and am comfortable doing reliable charging overnight using IOG. I will be trying to heat the car interior whilst plugged in for charging in the morning, probably after 5:30am, initiated using iSmart app ‘air conditioner’ option. Three questions: Will...

My iSmart app shows tyres as normal. However see photograph with no air in tyres

Just seen this video on Youtube via a facebook link that tells you how to unbind your MG4 using the iSmart app.

Getting varying results using the iSmart app with my ZS EV Trophy Long Range. Last week I left the car charging and could monitor its progress wherever I went, today parked in the same car park and its not refreshing. Does the use of the app only work in proximity to the car and/or does it...

Hi, there is a global problem with iSmart or just for my app?

When in the map section of the iSMART app and I click on the EV Station icon it only returns the 1 location and that is currently 5801 miles away….. I know the range on the MG4 is good but I don’t think I will make it!! Any ideas how I get it to show locations local?

Hi everyone, my iSmart app stopped working, I'm wondering if anyone else is having problems with it at the moment. Since the update (with a marked change in the interface) I got kicked out a few times (it said "token expired") and had to log back in, which went fine but since last week it just...

If you are having a password rejection issue it is probably because "they" have recently changed password requirements to not accept characters. My old password had a full stop in it. Just go through the 'forgotten password' process and use upper or lower case letters and numbers and nothing...

Hi. I took delivery of a ZS EV Trophy yesterday, 72 plate. It appears that the app is “bound” to an unknown person. MG Customer service have told me that it must be dealt with by a dealer. I’m getting nowhere with the two dealers which are in the area. Has anyone had this problem and can...

Sorry to post this question again. I may have posted in the wrong area before. However, I’m finding that I cannot any longer create a Travel plan and send it to the car. I used to be able to do this. The car is bound, but when I go to search a destination - post code or address, I just get a...

I've been struggling with this for days so desperate for any help! I have bound the car to the iSmart app and can lock and unlock the car by sending remote commands. When the car is charging and the bluetooth symbol is showing on the app I can also send HVAC and other commands. However, when...

Hi, I am having trouble logging into my ismart app. Keeps telling me there are not enough characters in my email which there is. However thought it easier to change it, when I do this it's says I have 10 mins, in fact only get 60 seconds little time to put verification code, Did change and...

Hi all, I have very recently bought a 2022 MG zs ev and have discovered it is the pre-facelift model. Question is, is there any way of updating the infotainment system to be like the newer ones? Would have loved to be able to use the ismart app but from the research I’ve done it doesn’t seem...

Third question for the day: Purchased new Aus MG4 Essence, installed iSMART app. Noting poor reviews of the app, but wanting to be able to “remotely” monitor charge (on/off and %)… Does the phone Bluetooth need to be connected to the car obtain vehicle Status? Ie do I need to be within...

I’ve purchased an MG4 Essence from Perth, Aus. Apart from continuing to troubleshoot multiple tech issues, one question I had, which Google doesn’t answer is: Is the Aus MG4 Essence compatible with Apple Wallet for the Digital Key? This is my Plan B as the iSMART app is 2 star at most and...