ismart app

Hi all, I live in Croatia and since about 2 weeks ago a bunch of us with MG4 cars all models and years, different phones, iSmart app versions etc. have the same issue. We are no longer able to remotely control the car. Except for one person, he is able to use the app the same as before and...

Hi all Any tips on getting the app to work on a 2024 plate MG ZS EV? I’ve checked and there’s is no option to accept any terms and conditions anywhere in the settings which I’ve read could be an issue, have tried multiple times and nothing, always unable to get vehicles GPS

So I have had this Mg now for 2 years . The ismart app has had it ups and downs . Well more downs then ups . So the latest up date has not fixed the problem of Token expired and being logged out . I have contacted mg using the link in the app . The response was funny they said make sure you have...

G'day from down-under (Australia). Took delivery a few weeks ago and have just discovered somethihng I think is a bit odd. Just checking that I have not missed the obvious ? Car supplied with two keys - but when my wife tries to bind her phone/app with the car, it tells her it is already...

When the app reports that the doors are closed, does it mean that they are just closed or locked? I suspect that it reports closed even if one forgets to lock the car.

Picture of 4 on the app has gone. Replaced by dotted outline of ZS? Anyone else have this?

Hi guys, The question is only for those that got their brand new MG in the last month or so. Did you (or still) experience any connection issues with iSmart app or activation of the Digital Key? The dealer said it's a known global issue and I don't trust his answer so much, so just wanted to...

Hi. Im an MG newbie. I bought my car in UK its a used ZS EV 2020. I cannot work out how to find the qr code to bind the ismart app. Ive attached pic of my infotainment screen. Any advice greatly appreciated. TIA

Does anyone know where there is a download of the navi manual on the ismart app please? It's not easy to use on a phone!!

My android app updated this morning. According to the app, the updates cover: New Models; New HVAC screen; and Contact details for after sales support. It did work after the update.

I’ve had my mg4 SE around a month now and am comfortable doing reliable charging overnight using IOG. I will be trying to heat the car interior whilst plugged in for charging in the morning, probably after 5:30am, initiated using iSmart app ‘air conditioner’ option. Three questions: Will...

My iSmart app shows tyres as normal. However see photograph with no air in tyres

Just seen this video on Youtube via a facebook link that tells you how to unbind your MG4 using the iSmart app.

Getting varying results using the iSmart app with my ZS EV Trophy Long Range. Last week I left the car charging and could monitor its progress wherever I went, today parked in the same car park and its not refreshing. Does the use of the app only work in proximity to the car and/or does it...

Hi, there is a global problem with iSmart or just for my app?

When in the map section of the iSMART app and I click on the EV Station icon it only returns the 1 location and that is currently 5801 miles away….. I know the range on the MG4 is good but I don’t think I will make it!! Any ideas how I get it to show locations local?

Hi everyone, my iSmart app stopped working, I'm wondering if anyone else is having problems with it at the moment. Since the update (with a marked change in the interface) I got kicked out a few times (it said "token expired") and had to log back in, which went fine but since last week it just...

If you are having a password rejection issue it is probably because "they" have recently changed password requirements to not accept characters. My old password had a full stop in it. Just go through the 'forgotten password' process and use upper or lower case letters and numbers and nothing...

Hi. I took delivery of a ZS EV Trophy yesterday, 72 plate. It appears that the app is “bound” to an unknown person. MG Customer service have told me that it must be dealt with by a dealer. I’m getting nowhere with the two dealers which are in the area. Has anyone had this problem and can...

Sorry to post this question again. I may have posted in the wrong area before. However, I’m finding that I cannot any longer create a Travel plan and send it to the car. I used to be able to do this. The car is bound, but when I go to search a destination - post code or address, I just get a...