ismart app

Hi, I know there have been a few various posts on using the iSMART app to connect to the MG4. I was trying to find out if our poor connection at home is due to issues with the esim’s service provider? I assume it’s Vodafone, unless anyone can correct me? Also what is the purpose of connecting...

If you open the iSmart app, then My Profile and then Manual there is the Service-Portfolio. Unfortunatly it's to small to read on my phone and if I zoom in it makes it difficult to read across the lines. Has anyone managed to download it off the phone so it can be read in a more convenient...

Howdy folks, I’ve had my MG since Jan 2023 and the app has been working like a dream until 3 weeks ago, when it just stopped working. It won’t refresh, can’t find the vehicle. I have turned on the car and turned in the app whilst in the car, I have deleted the app and then downloaded it again...

Hi All, Ive had my MG5 standard range 50kW just over a month now. I installed an 11kW 3ph charger at home and only charge overnight on cheap rate. We've only done just over 1,000kms The first time I used the scheduled charging feature there was an option to choose a finish time or battery %. As...

I'm a bit stuck but my iSmart app is stuck in long trip mode which means if I leave it overnight charging it'll go to 100% if it has a enough time. Then regen breaking don't work as well and I've reinstalled the app and can't find any setting in the car to come out of long trip mode. The slider...

Had our ZX sr Trophy since July last year and the app has worked all this time. For some reason yesterday it stopped working and i cannot do anything via the app! The app is still showing the car at home, even though we've been out and about and its still showing the state of charge from 2 days...

Hey How many people have noticed the ISMART app stops working if the cR is not used for a few days? As sim as you unlock the car it starts working again. Thanks

It’s not a surprise to my wife in anyway that I’m still getting to grips with the iSMART app. I’ve been struggling to work out the battery heating. It seems that when it says start time, it means the time you are planning to use the car, not the time you want the battery heating to start...

Hello everyone, I have a ZS Facelift Connect / Luxury from 2022. My iSmart system in the vehicle has received an update of version R12 to the current version R22. Since the update, some functions of the app no longer work. Before the update, the app worked perfectly. Now I am no longer shown a...

Any advice would be greatly appreciated. Have had my MG ZS EV for a month now. Initially installed the ismart app and it worked well. 3 days ago I had to re login into the app and had forgot my password so asked app to resend, got the verification code and and made a new password. Logged into...

What is the procedure for reinstalling the ismart app on an android phone? Do you have to use the QR code like the first time you bind the phone to the car or is it much simpler because you already have registered and linked to the car previously. I'm asking as the app has been saying please...

The mg iSMART apps been updated and I can see scheduled battery heating

Just got my ‘new’ mg5 exclusive. It’s pre-facelift but has the larger screen infotainment system. I can’t get a qr code to bind the iSMART app though. Is my car not compatible or am I doing something wrong??

Hi guys, Does anyone else have issues with the MG app? The one i use which i assume is correct is 'MG iSmart Europe' (see image). i constantly have to remove and reinstate as comes up with failed etc or wont load, its pretty much weekly which is frustrating! Any other apps i use is pretty much...

Hi everyone, Possibly a daft question but does the SE version have ismart? I'm thinking it does but doesn't have the smartphone key function that you get with the trophy version. I have a facelift ZS EV so was hoping the SE version would be similar to that. Many thanks.

Looking forward to using the MG EV ZS in Hong Kong, but can't seem to be able to register my phone number and receive the verification code to create an account on the app. I even tried to use a UK SIM to receive the SMS verification code but it didn't work. Anyone else encountered the same...

My ismart app suddenly stopped working and won't display any information about the car. It says that the status checking has failed and to try again. Any help?

I have had my ZS EV SR Trophy Connect since early August and the app has been working perfectly. Yesterday, however, I changed my iPhone 12 Pro to a 14 Pro and now the app completely fails. I tried logging out and using the QR code but it didn’t work. Has anyone else changed phones and...

I have had my ZS EV LR for only 2 weeks and cannot find the QR code to scan to bind my car to the MG ISMART app. Can someone please help? All the videos I have seen point me to a user section on the info screen that doesn’t exist on my car. Can’t find anything under settings either. Thanks in...

Hello fellow MG EVers, I recently purchased an ex demo MG ZS Trophy Connect and I'm having real issues trying to get my car to bind with the app. App download and account created no problem. When I go to scan the QR code and click login I can see the car screen update with my account but the...