Hello
I'm French and used to have 0 trouble with iSMART since I have my car on july.
But yesterday, my dealer swap the TBOX because I used to have a lot of data connexion lost (4G falls down, and the car put eCall on error). Since then, iSMART doesn't communicate with the car, except by sending adress to the GPS (travel plan for exemple)
Scan, start charging, remote heating etc. are not available. It always say "the remote control instruction failed, please try again later".
What I do : unbind and bind again (failed), use another account (failed), factory reset the car (failed and lost all my setting...)
If anyone have an idea..., my dealer is waiting some news from HQ