Can't get CarPlay to work [SOLVED]

[psin]

CarPlay continues to frustrate me . All seemed okay in the early days, but its got worse over time. It either doesn’t connect to my iPhone 13 at all, although the phone does show it is charging through the cable, or it connects for a split second then disconnects. I’ve tried various cables, cleaned sockets, rebooted the infotainment system, all to no avail.
I was wondering if anyone had similar issues of this split second connection but then nothing?

 

[WonkoTheSaneUK]

I've seen some reports of cars having "loose" USB sockets, and the dealer replacing them.
Maybe that's the issue?

 

[dsimpkins]

CarPlay continues to frustrate me . All seemed okay in the early days, but its got worse over time. It either doesn’t connect to my iPhone 13 at all, although the phone does show it is charging through the cable, or it connects for a split second then disconnects. I’ve tried various cables, cleaned sockets, rebooted the infotainment system, all to no avail.
I was wondering if anyone had similar issues of this split second connection but then nothing?

That's exactly what the OP reported as their issue as well

 

[psin]

Thank you, that would make perfect sense, thanks

 

[StuartT]

Ok, I went to my local MG dealer today. A very helpful and knowledgeable engineer explained that it's not actually the socket, but the cable. The system is extremely fussy about cables (as many of you have pointed out in this thread). He produced the cable he uses for testing and plugged it into my phone and it worked immediately. He jiggled it about slightly and it remained connected. He unplugged and re-plugged a few times and it worked every time.

He's given me the part number and I'm going to order one. It's a VW cable and quite pricey. Part no. 000.051.446.BR)

So it's not sufficient to use an original Apple cable, it seems! (as I tried two of those).

Anyway, glad to be reassured that it's neither my phone nor my car that's at fault. A cable I reckon I can run to

Thanks again to everyone for your help and patience.

 

[psin]

That’s very interesting and really good to know.

Can you share the information re the suggested cable?

 

[WonkoTheSaneUK]

That’s very interesting and really good to know.

Can you share the information re the suggested cable?

They gave the VW part number, what more did you want?

 

[StuartT]

They gave the VW part number, what more did you want?

I think that post crossed with my edit to include the details

 

[psin]

Great, thanks

 

[WonkoTheSaneUK]

Great, thanks

While you're at the VW parts counter, see if they can get you part number 199 398 500 A

 

[psin]

 

[StuartT]

While you're at the VW parts counter, see if they can get you part number 199 398 500 A

ha! Excellent. I go to Germany often and I'm rather partial to a Currywurst. But I didn't know VW made their own!

 

[Grriff]

I must confess to being very surprised. I'd always thought that all cables carrying digital signals were equal, unlike those carrying analogue, where quality is Important to prevent signal degradation.
Anyone any ideas why the VW cable is better? I'm not an Apple user so I can't do any tests

 

[dsimpkins]

ha! Excellent. I go to Germany often and I'm rather partial to a Currywurst. But I didn't know VW made their own!

The wiki page states it's the most produced part at 7 million, however that can't be true as they made over 23 million VW Beetles (not including the new ones)

 

[WonkoTheSaneUK]

The wiki page states it's the most produced part at 7 million, however that can't be true as they made over 23 million VW Beetles (not including the new ones)

The Beetle got several subtle facelifts over its life, so perhaps no single part ran over 7mill before it was replaced.

 

[Ian Key]

That sounds like one of those "pub" facts that get rolled out when you've had a few similar to "Do you know who makes the most tyres in the world?"

 

[dsimpkins]

The Beetle got several subtle facelifts over its life, so perhaps no single part ran over 7mill before it was replaced.

Maybe, but for some of the parts in a Beetle there is more than one, there's four pistons for a start. You need loads of the clips that hold the door cards and interior panels on, so I'm thinking there may be more than 7 million of those in the world.

 

[WonkoTheSaneUK]

That sounds like one of those "pub" facts that get rolled out when you've had a few similar to "Do you know who makes the most tyres in the world?"

That one's easy - LEGO

 

[StuartT]

I must confess to being very surprised. I'd always thought that all cables carrying digital signals were equal, unlike those carrying analogue, where quality is Important to prevent signal degradation.
Anyone any ideas why the VW cable is better? I'm not an Apple user so I can't do any tests

yes, you would certainly think so. Ones and zeros are presumably simple to transmit accurately. But there is clearly more to it than that! Maybe someone on here can explain what's going on.

 

[rigby44]

yes, you would certainly think so. Ones and zeros are presumably simple to transmit accurately. But there is clearly more to it than that! Maybe someone on here can explain what's going on.

nothing surprises me with this vehicle…