Can't get CarPlay to work [SOLVED]

I had the same issue on my EV5. Bought it this week. I purchased a new iPhone cable and it’s fine now.
 
Ok, after much experimentation it seems to be a defective USB-A socket in the car. If I patiently jiggle the plug in exactly the right way CarPlay comes on. Then I carefully take my hand off the cable, it moves a fraction of a mm then goes off again.

So I am going to buy a USB-C to lightning cable instead as I can't believe both sockets will be broken....
 
StuartT said:
Ok, after much experimentation it seems to be a defective USB-A socket in the car. If I patiently jiggle the plug in exactly the right way CarPlay comes on. Then I carefully take my hand off the cable, it moves a fraction of a mm then goes off again.

So I am going to buy a USB-C to lightning cable instead as I can't believe both sockets will be broken....
Click to expand...
Don’t think the usb c is for CarPlay - only power.
 
StuartT said:
Ok, after much experimentation it seems to be a defective USB-A socket in the car. If I patiently jiggle the plug in exactly the right way CarPlay comes on. Then I carefully take my hand off the cable, it moves a fraction of a mm then goes off again.

So I am going to buy a USB-C to lightning cable instead as I can't believe both sockets will be broken....
Click to expand...
The USB-C does not work with AA / CarPlay, you have to use the USB-A.

Some people have had loose sockets with this kind of fault, get your dealer to swap it out.
 
StuartT said:
USB-C does indeed provide CarPlay. My son got both his phones working via that socket.

But I'll speak to the dealer in any case as it's a brand new vehicle and everything should work!
Click to expand...

Are you 100% certain the USB C allows carplay, as that's new then and would be a new feature on the MY23 models that nobody else yet has noticed. Previous models it was only the USB A that allowed carplay/AA.
 
The manual states that AA/CP (i.e. mobile phone interconnection) can only be enabled via the left (USB A) socket.

1692790141679.png
 
defbref said:
Are you 100% certain the USB C allows carplay, as that's new then and would be a new feature on the MY23 models that nobody else yet has noticed. Previous models it was only the USB A that allowed carplay/AA.
Click to expand...
Hmmm. My son and I sat in the car at the weekend trying out various permutations, cables, phones etc. so it is possible I lost track of what worked and what didn't

Oh well.. I think I shall try the new cable and also take the car to the dealer and see what they have to say
 
StuartT said:
Hmmm. My son and I sat in the car at the weekend trying out various permutations, cables, phones etc. so it is possible I lost track of what worked and what didn't

Oh well.. I think I shall try the new cable and also take the car to the dealer and see what they have to say
Click to expand...
Please let us know how you get on.
 
tsedge said:
Maybe there is a new manual version too?
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The USB C port allows a data connection, but in that respect it means for playing media files via the Infotainment screen. The USB A port is the one which shows a phone/car screen symbol next to it, to denote the phone interconnection capability. :)

1692803636698.png
 
tsedge said:
Please let us know how you get on.
Click to expand...
Absolutely. Sure will.
siteguru said:
The USB C port allows a data connection, but in that respect it means for playing media files via the Infotainment screen. The USB A port is the one which shows a phone/car screen symbol next to it, to denote the phone interconnection capability. :)

View attachment 19725
Click to expand...
Ok, thanks for this. It's a bit hard to see unless I crouch down on the floor and peer under the overhang thing, so I think I've generally just been feeling around until the plug goes in! I'd not spotted any symbols down there
 
siteguru said:
The USB C port allows a data connection, but in that respect it means for playing media files via the Infotainment screen. The USB A port is the one which shows a phone/car screen symbol next to it, to denote the phone interconnection capability. :)

View attachment 19725
Click to expand...
My car doesn’t have a USB C there. Only in the rear. In the front there are two USB A slots, one for the infotainment system and the other just a charge slot. That’s on the facelift MG5 Trophy.
 
bcrawley57 said:
My car doesn’t have a USB C there. Only in the rear. In the front there are two USB A slots, one for the infotainment system and the other just a charge slot. That’s on the facelift MG5 Trophy.
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Funnily enough, I was talking about the MG4 - after all, this is the MG4 board. ;)
 
siteguru said:
The USB C port allows a data connection, but in that respect it means for playing media files via the Infotainment screen. The USB A port is the one which shows a phone/car screen symbol next to it, to denote the phone interconnection capability. :)

View attachment 19725
Click to expand...
True - I was allowing for the possibility that Phase 2 cars might be different. Since both ports clearly do have a data connection to the infotainment system, they could support either port (but then have to resolve connecting to both). Agreed it seems unlikely.
 
defbref said:
Are you 100% certain the USB C allows carplay, as that's new then and would be a new feature on the MY23 models that nobody else yet has noticed. Previous models it was only the USB A that allowed carplay/AA.
Click to expand...
I didn't bother trying USB-C port in my MG4 as I had RTFM first and it said it only USB-A port would work. It's a 23MY, but not phase 2. Will have to try and see what happens.
 

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