Retsiba
Established Member
Very good I agree. If I had this kind of information earlier, I'd have been more than content to just wait patiently.Like I say I can’t fault dealership at all nor mg they have been proactive and I was very surprised when dvsa said they have reported it to them as a concern.I have been asked questions how it happened different scenarios etc I think it will be a software update to the car but that’s a guess to the solution but they are working on it which is good
Sometimes being quiet doesn't help their cause, I know they have to balance their messaging out in the open so as not to lose market share or put off prospective new clients but it doesn't really help already loyal customers.
I think they should have just let all dealers know to advise customers of such an action being undertaken to rectify but hey ho. Sometimes those decisions are hard to make as once the tide starts to go against you, it's very hard to gain back lost ground.