Car reviews should really include not just how good or bad the car is on test, but the dealer network, how well the warranty is being upheld and customer ownership satisfaction. This may of course be difficult on new models.
For example, the media seem fixated with the MG 7 Year warranty, but never mention that many items do not get 7 year cover at all. A more thorough review would point this out.
There’s a big difference between a journalist having a car for a day to test it and longer term ownership. I know some do try by quoting ownership surveys.
Another example of this with a different manufacturer is Land Rover. The media is raving about the latest Range Rover, which is undoubtedly a great car.
The Land Rover reliability and dealership network is so bad It‘s regularly in the bottom 3 in surveys, yet this is seldom mentioned on a review. I certainly wouldn’t buy another Land Rover anytime soon based on my experience of reliability and dealer support, no matter how good the reviews.
I know that most potential owners will look at the car itself review, but an otherwise good car can be completely spoilt by lack of a good network and support infrastructure.