MG4 Reduction Gearbox Oil Leak

[tsedge]

I haven't even got the car yet so I don't think they would listen to me. I'm just frustrated by the sheer stupidity of their response and actions.

I meant it as a general statement to everyone who experiences this. Sustained pressure on HQ may trigger a policy shift. Agreed no point doing this before it has happened to you.

 

[siteguru]

I should be able to find out on Friday what (if anything) my dealer has done to my car when I collect it. (I'd sent them the checklist of issues a while ago, and reminded them again last week).

 

[Jester27]

I should be able to find out on Friday what (if anything) my dealer has done to my car when I collect it. (I'd sent them the checklist of issues a while ago, and reminded them again last week).

As educated buyers i would suggest that people start demanding the fix before accepting the car.
The dealers can also put pressure on MG UK if enough people start kicking up a fuss.
It's unfair on the dealers big time.
My 2 rejections will probably cost both dealers money (unless they just palm them off at RRP as demo cars and cash in)
It's very true that MG have hung the dealers out to dry.
It's like oh well we've supplied the cars, it's your problem now.
Piss poor on MG's part.

 

[Retsiba]

I totally agree with you Jester. It was what I was saying that it's not about the issues per se but MGs response to them that are putting some people off. I don't think people won't forgive issues and just take them on the chin but the response from the top goes a long way in showing what kind of regards they have for their consumers and for a comeback brand trying to get a foothold in the market and succeeding I should add, it will be almost like self sabotage if they don't become more responsive and proactive to customers issues. Imagine the view they have with the breather pipes, rather than just ordering for them to be installed across the entire production they are waiting for the issues to be raised. Not good enough.

 

[BugEyed]

Ridiculous response in my eyes, they know that this leak can happen on any car,

And that clearly is their hope - that it will not happen to the majority of owners.

I still don't understand how it can only happen on some cars unless there's either an occasional build error or an element of how the car is driven.

 

[LeeEv]

As educated buyers i would suggest that people start demanding the fix before accepting the car.
The dealers can also put pressure on MG UK if enough people start kicking up a fuss.
It's unfair on the dealers big time.
My 2 rejections will probably cost both dealers money (unless they just palm them off at RRP as demo cars and cash in)
It's very true that MG have hung the dealers out to dry.
It's like oh well we've supplied the cars, it's your problem now.
Piss poor on MG's part.

"Customer Service" anyone? ?

 

[AndyL61]

And that clearly is their hope - that it will not happen to the majority of owners.

I still don't understand how it can only happen on some cars unless there's either an occasional build error or an element of how the car is driven.

I still believe there are quite a few that are yet to be discovered. And MG must be hoping that the first time they are discovered is at first service. Hopefully they'll last that long.

 

[4ND]

Wasn't it just social media making it a problem?

 

[Kithmo]

FWIW, cat litter is good at soaking up oil on your drive.

 

[BugEyed]

Hopefully they'll last that long.

A failure will have a major impact on the car's reputation.

 

[BugEyed]

FWIW, cat litter is good at soaking up oil on your drive.

Good at attracting cats to do something else as well .....

 

[AndyL61]

FWIW, cat litter is good at soaking up oil on your drive.

That's the answer , MG should supply cat litter with the MG4.

 

[Slipstream]

Reduction gearbox? What's that used for? (I thought the rear wheels were direct drive from the motor).

MG4 is rear wheel drive.

 

[Kithmo]

That's the answer , MG should supply cat litter with the MG4.

Yes, fill the bulging undertray with it, problem solved.

 

[memo]

You’d certainly hope so.

I wouldn't bet on it.

 

[siteguru]

MG4 is rear wheel drive.

Holy old comment reply, Batman!

Pointless response, much? We're waaaaay past that query. ?‍

 

[tsedge]

Holy old comment reply, Batman!

Pointless response, much? We're waaaaay past that query. ?‍

Not pointless - part of the effort to hit 100 pages for this topic?

 

[siteguru]

Must be - I can't see any other reason for replying to a 7-week-old comment, especially when that query was answered 7 weeks and 70 pages ago. ?

 

[tsedge]

Must be - I can't see any other reason for replying to a 7-week-old comment, especially when that query was answered 7 weeks and 70 pages ago. ?

Spare a thought for the newbies, they have a lot to read through! ?

 

[memo]

Spare a thought for the newbies, they have a lot to read through! ?

Yeah but i read every single post until I caught up to present day.