MG4 Software Update Thread

There is a service portfolio at iSmart Europe with all the things that should be included at the service (Service A and service B) software updates is part of both of them.
This should be part of the service cost.

Its not something that the dealer have a "say". Its part of the official manufacturer service program in the EU.
That is one of the printouts (in French) I took to my dealer two weeks ago, and was rejected along with my indignation. They did relent when I stated a fault and put it through under warranty but I did not get the full updates I was expecting through that document. They responded with their own MG documents which they claimed , said, that updates were now payable.
 
That is one of the printouts (in French) I took to my dealer two weeks ago, and was rejected along with my indignation. They did relent when I stated a fault and put it through under warranty but I did not get the full updates I was expecting through that document. They responded with their own MG documents which they claimed , said, that updates were now payable.
Are you indicating that MG changed the contract conditions without informing you?
 
There is a service portfolio at iSmart Europe with all the things that should be included at the service (Service A and service B) software updates is part of both of them.
This should be part of the service cost.

Its not something that the dealer have a "say". Its part of the official manufacturer service program in the EU.
I know, it isn't how you should work with customers. But dealers are restricted to what SAIC/MG made 'available' and 'for free'.
 

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