Tuareg
Established Member
why do you have your location set to 'Eu' if you are in Israel?I think that every court in the world that will see the official manufacturer service program, will accept the lawsuit
why do you have your location set to 'Eu' if you are in Israel?I think that every court in the world that will see the official manufacturer service program, will accept the lawsuit
That is one of the printouts (in French) I took to my dealer two weeks ago, and was rejected along with my indignation. They did relent when I stated a fault and put it through under warranty but I did not get the full updates I was expecting through that document. They responded with their own MG documents which they claimed , said, that updates were now payable.There is a service portfolio at iSmart Europe with all the things that should be included at the service (Service A and service B) software updates is part of both of them.
This should be part of the service cost.
Its not something that the dealer have a "say". Its part of the official manufacturer service program in the EU.
Are you indicating that MG changed the contract conditions without informing you?That is one of the printouts (in French) I took to my dealer two weeks ago, and was rejected along with my indignation. They did relent when I stated a fault and put it through under warranty but I did not get the full updates I was expecting through that document. They responded with their own MG documents which they claimed , said, that updates were now payable.
I know, it isn't how you should work with customers. But dealers are restricted to what SAIC/MG made 'available' and 'for free'.There is a service portfolio at iSmart Europe with all the things that should be included at the service (Service A and service B) software updates is part of both of them.
This should be part of the service cost.
Its not something that the dealer have a "say". Its part of the official manufacturer service program in the EU.
All the updated " contract" conditions are publicly and freely available and posted outside the Town Hall on Rigel 5. ..... with apologies to Douglas Adams.Are you indicating that MG changed the contract conditions without informing you?