MG4 Trophy Passenger Door Stopped working

[pharrison84]

Add another to the list (23 plate Trophy)! I use the passenger door lock so rarely but maybe that's part of the issue. In for its 2nd service shortly so will get it looked at then.

 

[OrpMG4]

Hi. Just failed on our 23 plate too. Anyone know if this is covered on the warranty as our car is just over 2 years old? Thanks

 

[slmorgan42]

Hi. Just failed on our 23 plate too. Anyone know if this is covered on the warranty as our car is just over 2 years old? Thanks

It was a known fault on my old MG5 and fixed no questions. I am assume the same on the 4 probably the same mechanics lol

 

[wandle MG4 trophy]

My front passenger door button has failed. I very rarely use that door so it’s not worn out!

 

[tsedge]

My front passenger door button has failed. I very rarely use that door so it’s not worn out!

Sorry to hear that. It does seem like there was a bad batch prone to failure, but it seems fairly rare. My buttons are fine at the moment,

We still don't know what fails, if anyone could find out that would be great. I am curious if it is easily repaired.

 

[siteguru]

Mine are temperamental (both of them). I've not bothered doing anything about them though as I rarely use them anyway - I just occasionally test them.

 

[r6steve]

Mine has failed too on a 23 plate trophy since about Feb. Booked in to look at it at its service in March and they confirmed it will be replaced under warranty. Should be done later this month when their painter is available and they’ve organised him to paint it.

 

[Rolfe]

Mine failed a few weeks ago. The car is booked in for a service at the end of next week. I told them about it when I booked it in, but I know what they're like. So this morning I drove to the dealer with a list, on paper, of the three software issues I expected them to sort out, and the door handle issue. At first I got the whole, well we have to see the car and confirm it's a warranty issue and then order the parts and so on... I kept saying, the car is out there, if you want to look now. I know it's a common fault and I did tell you when I booked the service. It's not going to be a surprise to you. Is it beyond the wit of man to get this underway so you can fit it at the time of the service? Oh well, we're very busy. How long does it take to look at a car door handle that's about 50 yards away?

In the end the receptionist went backstage and was away for a few minutes. When she came back she said OK, he's going to order the part and get it in for you. Nobody actually went out to the car!

So it can pay to be pushy with these dealers. Although I won't believe it has worked until I pick the car up and it's done.

 

[tsedge]

Don't forget it arrives unpainted, so even when the garage gets the part they then have to get it painted (typically at a paint shop) before they can fit it. This often causes an extra delay.