FiferMG4
Prominent Member
No, I agree that it’s not right. I think you’ve been more than patient.My opinion is this - if I buy a brand new car, I would expect any faults arising within the first year would be fixed within 2 months. No excuses.
As for DC charging, I have solar power at my property therefore buying an EV is cost effective as well as saving the planet.
Basically, if I bought a Panasonic TV at Asda & it went wrong after a few months, I'd be given another Panasonic TV in replacement or a refund from Asda. It's who I took the contract out with. You wouldn't wait for 2 months with a different brand TV whilst they sorted out what you'd paid for.
The 2015 consumer rights act states
1) I have to give the dealer a chance to fix the vehicle.(I have given 2 chances)
2) I have to give 8 weeks for this process to be done.(I have done this)
The dealer should either fix, refund or replace the vehicle if this hasn't happened.
This is quoted from the motor ombudsman.
I love my MG4 car but I'm not getting what I paid for.
Sorry to sound like a proper whinger, but it's not right