MG iSmart 2.0 [merged]

[DeeKay]

Mine also not working

 

[Rolfe]

I was just looking for an existing thread to raise this in, but since this one is here, yes.

I've been trying pretty frequently all afternoon, as my car is doing its <10% to 100% charge on the granny lead today and I wanted to see how it was getting on. I have actually managed to connect twice in that time, since about noon I think, but that's all.

So it's not absolutely down, but it might as well be.

ETA: My "last updated time" is showing as 17:09:43.

 

[dave3005]

Thanks both. We'll at least it's not just me then, let's hope it's fixed by the morning.. but won't hold my breath lol.

 

[Speckled Jim]

Me too, was ok this morning

 

[Rolfe]

I'm just glad it was working in the early hours of Wednesday! I had come home low (12%) on Tuesday, but couldn't do the long charge on Wednesday because I needed the car. I did a bit of quick mental arithmetic to see how long it would take to get enough charge so I could safely drive it as far as I had to go on Wednesday but still arrive back low enough to start the long charge.

The answer was 4 am. So I set my phone's alarm for 4 am. When it woke me I opened the app and checked how the car was doing. Seemed about right so I stopped the charge manually and went back to sleep. I'm not even sure if I bothered to put the bedroom light on.

If the app had been playing silly buggers I'd have been pretty cross, because I'd have had to get up and go out to the car (in the garage) in my dressing gown to stop the charge.

 

[SimonMGEV]

Anyone had any success yet?

 

[VAG]

Hello,
Mine was ok this morning but not this evening.
It also gives me the Digital key activation error message.

 

[Rolfe]

Nope, nothing since ten past five, the second of two apparently random connections since noon.

I've also been getting the digital key activation error message.

 

[SimonMGEV]

Thanks for that everyone! After deleting my app / clearing cache / resetting password / on and off - I thought it was just me

Let’s hope they get it fixed soon everyone!!!

 

[big bob from barking]

I can't connect either.
I use the ismart to start my granny charger at midnight. Plugged my car in and not charging (green flashing light on granny charger).
Q, With the MG server down, will my car start charging at midnight?

 

[dave3005]

Nope, nothing since ten past five, the second of two apparently random connections since noon.

I've also been getting the digital key activation error message.

The digital key error for me wasn't even when trying to use the digital key (only use app to pre heat), just randomly comes up when I refresh the app currently.

I can't connect either.
I use the ismart to start my granny charger at midnight. Plugged my car in and not charging (green flashing light on granny charger).
Q, With the MG server down, will my car start charging at midnight?

Just schedule the charging in the car rather than app to be sure.

 

[Alpine]

Same for me, left work about 4.45 with it working but nothing since I got home an hour later !!

 

[dsr]

Off all day for me - and it was somewhat iffy yesterday. Hopefully, tomorrow, the ISMART people will sort it.

 

[jimmie8521]

anyone else having trouble with iSmart App this eve? Was working fine this morning but now saying unavailable and errors about remote key.

Does not let me check vehicle status or turn on remote heating. Server issues? Or just me?
View attachment 23254

View attachment 23255
Edit: also just noticed my temperature lol.. 87C! Definitely doesn't feel that warm lol.

I can’t even log in right now.

 

[DavidW]

Not working here either.

 

[Rolfe]

The digital key error for me wasn't even when trying to use the digital key (only use app to pre heat), just randomly comes up when I refresh the app currently.

Same for me.

Same for me, left work about 4.45 with it working but nothing since I got home an hour later !!

I wonder if that was a lucky strike, like my ten past five one. Most people haven't seen it working since about noon.

 

[AndyL61]

Same for me. Digital key not working message , nothing else.

 

[iuteri]

Not working in PT, I made the logout and now, I can do the login in the app.

 

[RN88R]

Not working in NL Groningen at the moment

 

[Macadoodle]

It's been utterly useless since the last update IMO, not that it was perfect before.
Wouldn't work for me at all today though, as others are finding.